Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

• Contact details you provide: name, phone, email, delivery address.
• Order details: products purchased, payment method, order notes.
• Technical data: IP address, browser type, pages visited (via cookies).

How we use your information

• To process and deliver your orders.
• To contact you about an order or respond to enquiries.
• To improve our website, products, and customer service.
• To send promotional updates - only if you opt in.

Sharing your information

We never sell your data. We share only with trusted partners who help us operate (delivery couriers, payment processors). All partners are bound to handle your data securely.

Cookies

We use minimal cookies for cart functionality, login sessions, and basic analytics. You can disable cookies in your browser, though some features may not work as expected.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by writing to us.

Security

We use industry-standard practices to protect your information. No system is perfectly secure, but we work hard to keep your data safe.

Contact

Privacy questions? Call 0314 0961432 or visit our Contact page.